An Eventful 2018: the OTRS Year-in-Review

From strategy change over new locations to OTRS 7 - much has happened in the 15th year of OTRS.

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Experiences with OTRS 8 After One Year

How modern OTRS 8 gives customers more flexibility, speed and customization.

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Full steam ahead: OTRS AG is 15 years old

OTRS AG celebrates its 15-year success story with lots of fun and exciting highlights.

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A Review of Our CSR Activities in 2020

Even though we were limited in our actions due to contact restrictions, there were numerous ways to help. A review of OTRS Group CSR activities.

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CSR at OTRS A Look Back at 2022

The OTRS Group continued to expand its corporate social responsibility activities in 2022. The focus of our CSR measures this year was once again on sustainable and social projects. A look back.

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“OTRS 8 is by far the biggest modernization release in OTRS history”

The new release will be on the market soon. We talked to Manuel Hecht, VP Global Software Development, to take a look behind the scenes of OTRS 8.

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