Cloud or no cloud that is the question!OTRS offers both.

Asking whether or not the cloud is the best option for you? Consider this.

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Let your journey to the cloud be an exciting adventure

Do you want to choose the nightmare or the exciting adventure? CEO’s are quick to compare and contrast, yet all are in agreement that taking your business to the cloud is a necessity. The end-to-end process from on premise infrastructures to cloud ecosy

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How Easy Is Time Tracking in OTRS?

Using OTRS for time accounting offers businesses lots of flexibility. Learn more about how this can be done.

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Protecting Your Company From Cyberattacks: Avoid Risky Cloud-Based Solution Providers

If you're considering a cloud-based option for your business, take time to ask your provider the following 12 questions to keep your data safe.

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Cloud solutions for enterprises – loss of control or blessing?

Companies are increasingly opting for cloud solutions, and manufacturer portfolios reflect this. What does this trend mean, and why are there still on-premise solutions?

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“OTRS 8 is by far the biggest modernization release in OTRS history”

The new release will be on the market soon. We talked to Manuel Hecht, VP Global Software Development, to take a look behind the scenes of OTRS 8.

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