Are You Asking the Right Questions About Automation?

Automate processes and create space for others. When does it make sense? When is the processing by employees make more sense? Read the advantages and disadvantages here.

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Business Process Automation Trends: Where Do Companies Stand?

What is the state of workflows and business process automation in companies? The latest OTRS Spotlight looks at obstacles and BPM trends.

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Top 3 Questions On How to Modernize Your APAC Business

Business owners ask me these three questions about moderinizing their businesses. Here are my answers.

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4 Post-Pandemic Questions That Fintech IT Organizations Must Address

It's time for IT organizations in the fintech industry to refocus and reprioritize. As they do so, ask these four questions.

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Workflow automation definition, advantages and tips

Automated workflows have considerable benefits for companies. They bring more security to processes and create much-needed freedom for employees and the customer. By achieving more in less time, productivity increases.

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Digital Transformation Means Freedom

Digital transformation encourages us to become more efficient through standardization, automation and the subsequent digitalization of these constantly recurring tasks and procedures.

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