Workflow automation definition, advantages and tips

Automated workflows have considerable benefits for companies. They bring more security to processes and create much-needed freedom for employees and the customer. By achieving more in less time, productivity increases.

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Workflow management system: definition, benefits, tips

Good workflow management requires the right system. This article explains how the system adds value and key things to consider when selecting a tool.

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Are You Asking the Right Questions About Automation?

Automate processes and create space for others. When does it make sense? When is the processing by employees make more sense? Read the advantages and disadvantages here.

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Business Process Automation Trends: Where Do Companies Stand?

What is the state of workflows and business process automation in companies? The latest OTRS Spotlight looks at obstacles and BPM trends.

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Be efficient with 100 emails a day? Get tips to help!

Here are some tips to structure your day so that you have as much time as possible for your core tasks.

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Digitalization in Schools: Five Tips for Implementation

Digitalization in schools is still going slowly. What can be the right path to a digitalized school? Five tips.

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